5 more things to think about when planning an enterprise mobility deployment

Is your organisation investigating ways to eliminate collecting data on paper for your mobile workforce?

This week we are exploring the top 10 important questions you should ask vendors you are evaluating before you make this decision.

5 More things to think about....

6. Can my customers have automatic reports emailed to them when the mobile worker completes the job at the customer location? Can the management team also receive automatic email reports so they can manage the activity in the field?
Data collected in the field can be automatically embedded in a PDF report, attached to an email and sent immediately, all with no intervention from the Administrator. The PDF can embed signatures, photos or sketches that were collected in the application as well. The business rules can be configured so that the report is automatically emailed out to customers, division managers or anyone who needs to review the data. This feature means that your customers could have an email in their inbox before the mobile worker leaves the site.

7. Do I have the option to lock down the device so my mobile workers can’t inadvertently download viruses, games, etc?
Administrators can completely customize what features the users have access to on their devices. For example, devices can be locked down in Kiosk Mode to prevent users from installing games or applications that IT would then be forced to support. Administrators can also control the menu access, thereby giving access to only those menu items they deem appropriate. Because the platform is integrated with LDAP and Active Directory, these options can be set individually, for groups or for all mobile workers globally.

8. What features are built into the solution for me to remotely manage my mobile workforce?
The Desktop allows Administrators to send alerts and messages to mobile workers in the field. When the mobile worker reads the message an acknowledgement is immediately sent to the Administrator for tracking purposes. Administrators can also monitor the device battery life, memory, device ID and version of software deployed. Built in Google Map tracking also allows managers to report activity monitor and coach users.

9. Do I have to manually upgrade each device if the vendor issues a new release of their software or can this be managed remotely?
The platform has built in remote software updates, which means that customers do not have to purchase a 3rd party application to manage software releases. The platform allows remote software updating for not only our own applications, but any third party applications. Instead of calling the devices in from the field to manually upgrade them, Administrators simply import the new release files into the Desktop. During the next synchronization the updates will be sent to the device, activated, and applied. This means your IT department is free from the countless hours of labor typically required to keep your devices on the latest version of software. And, your mobile workforce avoids downtime while waiting for the updates to be applied. This feature eliminates the administrative costs typically required in a mobile project.

10. What happens if I start synching data and my connection gets dropped? Is there any synchronization management built into the solution?
If the mobile worker’s connectivity is lost in the middle of synchronizing data, the system tracks where it left off and will begin syncing again from the exact same place when connectivity becomes available again. This feature greatly minimizes transmission costs and optimizes user productivity.
Customers can prioritize their sync networks as well as set their sync preferences so the system will begin synching at their preferred times or based on an event within the data collection process. If no network is available at the defined times, the system will keep trying to sync until successful. This process is autonomous with the mobile worker taking no action. And, if the mobile worker is in the middle of collecting data at the time of the scheduled sync, the sync engine runs in the background and does not take over the screen or slow performance.

Contact us about MobileWorxs Enterprise Mobility sales@mobileworxs.com

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NetMotion Enterprise Mobility ROI Calculator for Mobile VPN

The NetMotion Wireless ROI Calculator is designed to help you quantify the benefits of deploying Mobility XE in your organization. You will be asked to answer a few simple questions about your mobile users and IT support infrastructure. The ROI Calculator will automatically estimate the number of labour hours and hard savings you will realize in one year using Mobility XE, the leading enterprise grade mobility VPN.

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Contact us about MobileWorxs Enterprise Mobility sales@mobileworxs.com
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10 reasons why Enterprise Mobility can have a positive impact on your orgainsation

Businesses have been shedding costs for some time so the challenge as the economy comes out of the slump is to deal with an upturn with a smaller organisation.

Using mobile business solutions to only help cut costs further will not make the difference, the emphasis needs to shift to enabling in field workers to multi-task while enabling new business transactions and making a difference in customer service.

So what are the impact areas?


1. Extend the scope of worker activity by adding new tasks or customer care activities.

2. Improve efficiency by raising number of jobs performed or customers visited.

3. Eliminate manual data entry increase task accuracy speed up invoice cycles

4. Leverage investment in back end ERP and CRM systems

5. Allow workers to interrogate back office systems remotely for the information they need to perform tasks.

6. Address the 3 primary costs remote workers generate - labour vehicle and fuel;

• Finding best route with on device Sat Nav
• Use GPS tracking for instant worker location and post activity driver behaviour coaching.
• Push next job to worker automatically by eliminating the need to return to a depot
  

7. Increase stakeholder satisfaction by confirming activity as complete at the point of service

8. Allow setting and measurement of meaningful SLA's

9. Better recording = better reporting = opportunity for better management decisions

10. Companies who can demonstrate adoption of mobility put themselves in a better position to win new and retain existing business.

Contact us about MobileWorxs Enterprise Mobility sales@mobileworxs.com
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How we can help you manage remote workers in an FM enviroment

Outsourcing facilities management tasks such as building maintenance cleaning and security have become commonplace. Our FM app allows for specific work-flow tasks around key maintenance activities driven by tasks either being fed to the worker on completion of the previous task or set so that the worker requests the next task. Can be used with directly employed staff or sub-contractors.

Add Push to Talk to devices to enable always on multi way text and speech between workers

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MobileWorxs App Store - Hospital Patient Meal Selection

Improving patient satisfaction and ensuring proper nutrition during hospital stays has become a real area of concern. Facilitating an efficient meal selection process has become a key task for catering operations.

Our app lets you import ward and bed details and capture the patient choices for meal selections that day.

With options for diet specifics, storing multiple weeks of menus in the system and outputting reports to catering staff via the main choices of email or print out the process is streamlined for efficiency.

Run on a windows mobile device or tablet pc. Team up with our Mobile VPN for additional security.

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GPS Sat nav for windows mobile PDA's in the Enterprise

What is Enterprise Navigator

• Simple sat nav for windows mobile PDA's, not a PND


• Integrates into your primary application - bundled API


• Get workers to locations via most efficent route


• Leverage your windows mobile hand held computer


• Dynamic turn by turn navigation


• Easy set up


• Short ROI


• Aids remote worker Productivity


• Helps in your efforts to contain vehicle labour and fuel costs


• Eyes free navigation for safer driving


• Install fewer devices in cab


• Excellent map coverage across EMEA

Read the entire presentation

For you free one month evaluation contact us at nav@mobileworxs.com

Must have mobile app for Gas utilities pipeline upgrade survey

We developed this application primarily for a Gas pipeline upgrade project. The field worker would use the application to survey properties and gather key information for the upgrade process. The process also gives the ability to GPS asset manage key infrastructure and make notes on pipeline layout and building condition. The application can be connected to any ODBC compliant backend system where further data can be stored
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Logistics Enterprise Grade Mobile Apps at the MobileWorxs App Store

Large companies have been using POD systems for many years to increase productivity improve customer service and reduce billing cycles. Integrated or stand alone jobs can be sent to remote workers to pickup and/or deliver items. Managers can book in and manage at a desktop. Look up past jobs captured signatures drop and SKU details as well as photos can all be archived.
Watch the video.

Google Maps based tracking can be added as a separate module.

More enterprise grade apps at the MobileWorxs App Store

Don't see an app for you? let us know what you are looking for and we will build a prototype in 72 hours...mobile your way

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Enterprise Grade Mobile Apps at the MobileWorxs App Store - Highways Maintenance

Our Highways Maintenance App has built in user login, capture defect location using GPS and/or address with date and time stamp. Record defect types such as potholes or street lamp, scale of the problem with any additional notes urgency level photos and signatures.
These details can then be updated into your backend system and/or configured to send out a maintenance job to field workers. The application could easily be updated to capture Points of Interest along a route.
Google Maps based tracking can be added as a separate module


More enterprise grade apps at the MobileWorxs App Store
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Enterprise Grade Mobile Apps at the MobileWorxs App Store - Field Engineer

Our Field Engineer App provides instant visibility into back office service data and information for managing your service organization across the entire field service chain - from dispatch and work order decision making to parts used and labour costs. Deliver information to your field technicians when they need it most, on-site with the customer. Guide field service technicians through best practices so they can focus on customer satisfaction rather than paperwork. Google Maps based tracking can be added as a separate module

More enterprise grade apps at the MobileWorxs App Store

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Motorola MC9000

Enterprise Grade Mobile Apps at the MobileWorxs App Store - Merchandising

Perform perpetual store based stock check, use built in scanners to build re-order lists from on board product catalogues. Wi-Fi or wide area communications allow real time update of back of office systems. Add planograms to optimise display layouts.

More enterprise grade apps at the MobileWorxs App Store

Reach us at sales@mobileworxs.com

T7000 Tablet Computer