Showing posts with label field service. Show all posts
Showing posts with label field service. Show all posts

Thursday, 14 April 2011

Enterprise Mobility Field Service 7 Key Benefits.

Going paperless by building apps using our mobility platform adds key benefits and new levels of ROI across your field sales operations whatever your industry:



  1. Improve Customer Satisfaction. Improved service levels to customers by providing instant visibility into customer and work order histories, parts availability and delivery schedules.

  2. Service Management. Provide instant insight for senior management to facilitate critical field service decision making processes.

  3. Service Compliance. Increase data accuracy and ensure compliance with proper field service processes by guiding technicians through best practices.

  4. Complete Customer Information. Full access to contact data, account information, work order history, parts pricing, promotions and payment collection while on-site with the customer.

  5. Performance Data. Capture work performance data including service time, tasks performed, part numbers, expenses and more.

  6. Work Confirmation. Capture digital signatures providing work confirmation.

  7. Simplified Integration. With our innovative Integration Wizard, you can integrate with even the most complicated backend systems quickly and easily

Sign up for a webinar sales@mobileworxs.com



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Monday, 11 January 2010

Enterprise Grade Mobile Apps at the MobileWorxs App Store - Highways Maintenance

Our Highways Maintenance App has built in user login, capture defect location using GPS and/or address with date and time stamp. Record defect types such as potholes or street lamp, scale of the problem with any additional notes urgency level photos and signatures.
These details can then be updated into your backend system and/or configured to send out a maintenance job to field workers. The application could easily be updated to capture Points of Interest along a route.
Google Maps based tracking can be added as a separate module


More enterprise grade apps at the MobileWorxs App Store
Reach us at sales@mobileworxs.com

Friday, 8 January 2010

Enterprise Grade Mobile Apps at the MobileWorxs App Store - Field Engineer

Our Field Engineer App provides instant visibility into back office service data and information for managing your service organization across the entire field service chain - from dispatch and work order decision making to parts used and labour costs. Deliver information to your field technicians when they need it most, on-site with the customer. Guide field service technicians through best practices so they can focus on customer satisfaction rather than paperwork. Google Maps based tracking can be added as a separate module

More enterprise grade apps at the MobileWorxs App Store


Motorola MC9000