With our Integration Wizard we can quickly and easily integrate to your backend systems

With most mobility projects, integrating to backend systems is a huge hassle and common point of failure. Hard-coded solutions and other "platform" vendors require complex coding efforts to integrate your mobile "solution" to backend systems. With our Integration Wizard your integrations will be up & running in a fraction of the time

Simply specify the backend system to integrate with and enter the appropriate credentials. Then use our point & click interface to map out the fields to integrate with and let our integration wizard take care of the complexities.

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Enterprise Mobility Field Service 7 Key Benefits.

Going paperless by building apps using our mobility platform adds key benefits and new levels of ROI across your field sales operations whatever your industry:

1. Improve Customer Satisfaction. Improved service levels to customers by providing instant visibility into customer and work order histories, parts availability and delivery schedules.


2. Service Management. Provide instant insight for senior management to facilitate critical field service decision making processes.


3. Service Compliance. Increase data accuracy and ensure compliance with proper field service processes by guiding technicians through best practices.


4. Complete Customer Information. Full access to contact data, account information, work order history, parts pricing, promotions and payment collection while on-site with the customer.


5. Performance Data. Capture work performance data including service time, tasks performed, part numbers, expenses and more.


6. Work Confirmation. Capture digital signatures providing work confirmation.


7. Simplified Integration. With our innovative Integration Wizard, you can integrate with even the most complicated backend systems quickly and easily
   
   

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Enterprise computing 10 things to think about 10/10

"What happens if I start synching data and my connection gets dropped? Is there any synchronization management built into the solution" If the mobile worker’s connectivity is lost in the middle of synchronizing data, the system tracks where it left off and will begin syncing again from the exact same place when connectivity becomes available again. This feature greatly minimizes transmission costs and optimizes user productivity. Customers can prioritize their sync networks as well as set their sync preferences so the system will begin synching at their preferred times or based on an event within the data collection process. If no network is available at the defined times, the system will keep trying to sync until successful. This process is autonomous with the mobile worker taking no action. And, if the mobile worker is in the middle of collecting data at the time of the scheduled sync, the sync engine runs in the background and does not take over the screen or slow performance. Learn More Book a webinar: sales@mobileworxs.com

Enterprise computing 10 things to think about 9/10

"What features are built into the solution for me to remotely manage my mobile workforce"


The Desktop allows Administrators to send alerts and messages to mobile workers in the field. When the mobile worker reads a message an acknowledgement is immediately sent to the Administrator for tracking purposes. Administrators can also monitor the device battery life, memory, device ID and version of software deployed.

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Enterprise computing 10 things to think about 8/10

"What features are built into the solution for me to remotely manage my mobile workforce"

The MobileFrame Desktop allows Administrators to send alerts and messages to mobile workers in the field. When the mobile worker reads the message an acknowledgement is immediately sent to the Administrator for tracking purposes. Administrators can also monitor the device battery life, memory, device ID and version of software deployed.

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Enterprise computing 10 things to think about 7/10

Do I have the option to lock down the device so my mobile workers can’t inadvertently download viruses, games, etc?

Administrators can completely customize what features the users have access to on their devices. For example, devices can be locked down in Kiosk Mode to prevent users from installing games or applications that IT would then be forced to support.

Administrators can also control the menu access, thereby giving access to only those menu items they deem appropriate.

As the platform is integrated with LDAP and Active Directory, these options can be set individually, for groups or for all mobile workers globally.

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Enterprise computing 10 things to think about 6/10

"Can my customers have automatic reports emailed to them when the mobile worker completes the job at the customer location? Can the management team also receive automatic email reports so they can manage the activity in the field"

Data collected in the field can be automatically embedded in a PDF report, attached to an email and sent immediately, all with no intervention from the Administrator.
The PDF can embed signatures, photos or sketches that were collected in the application as well.

Business rules can be configured so that the report is automatically emailed out to customers, division managers or anyone who needs to review the data. This feature means that your customers could have an email in their inbox before the mobile worker leaves the site.

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