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Why a rugged tablet pc is still a great idea for enterprise mobility

The advent of iPads and similar devices has created a surge of interest in putting technology int eh hands of mobile workers. Consumers everywhere can now use remote devices for all manner of tasks, from browsing the web to taking photos. The rapid proliferation of such devices and theircomparatively low cost – naturally leads consumers to wonder whether rugged tablet PCs and other ruggedized devices are the best option for field use.

Some facts.

While the initial purchase cost is more expensive, total cost of ownership for rugged tablet computers has been found to be much lower over the product’s lifetime. Ruggedized devices are designed for adverse conditions and have long battery life, meaning that they last much longer than consumer-grade products. They also prove more reliable, with fewer operating issues, less data loss and fewer repair costs over the years.

This has an impact on more than just the rugged tablet computer itself. For example, suppose a client in field service relies upon a consumer grade device and it breaks down. He then needs to travel back to the office to get a replacement, or have one sent out to him. That could mean traveling hundreds of miles, resulting in a lost day of work and subsequent delays. With rugged tablet PCs, those risks are reduced considerably.

In addition, our MobileDemand’s devices run on Windows OS: a well-established and reliable operating system perfectly suited to the needs of rugged PC users and also highly compatible with the majority of back office systems.

Consumer devices cannot currently perform seamless, built-in barcode scanning and similar functionality, and they raise questions about security and reliability of access. In order to compensate, these non-rugged devices often require third-party peripherals, eliminating the integrated effectiveness that the MobileDemand Tablet PC products already offer. Playing it cheap in the short-term isn’t a path to business success.

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5 things to think about when choosing satnav for your enterprise mobility project 5/5

Satnav is everywhere but what should you think about when choosing a product to use in your Enterprise Mobility project. Here are some areas we consider critical:

5. Does the product include support?
We include 2 years phone support.
We can help the the customer from integration through deployment.
If the customer changes the primary app we can help re-configure Enterprise Navigator for the new circumstances.
Map and app updates include new software versions, new features, same reliable support into the future.

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MobileWorxs Launches Latest Version of Enterprise Navigator Turn by Turn Navigation designed specifically for Enterprise Mobility users

Enterprise Navigator comes bundled with a new API for integration with third party applications.
Supports any .NET development environment including C#, Visual Basic.
Control Destination input, Map Display, Configurations, etc…

Read the original Press Release

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5 things to think about when choosing satnav for your enterprise mobility project 4/5

Satnav is everywhere but what should you think about when choosing a product to use in your Enterprise Mobility project. Here are some areas we consider critical:

4. Are the license deployment options flexible enough to meet your project needs?
Options around license deployment.

• Device-based licensing that associates the license to a specific mobile computer.
  



• SD Card-based licensing that associates the license to a specific SD Card. The SD Card method can be useful in remote deployments where activated SD cards can be sent to remote workers in the field.




• Using device management tools such as Soti B2M or Wavelink can help you manage the application remotely.
  

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With our Integration Wizard we can quickly and easily integrate to your backend systems

With most mobility projects, integrating to backend systems is a huge hassle and common point of failure. Hard-coded solutions and other "platform" vendors require complex coding efforts to integrate your mobile "solution" to backend systems. With our Integration Wizard your integrations will be up & running in a fraction of the time

Simply specify the backend system to integrate with and enter the appropriate credentials. Then use our point & click interface to map out the fields to integrate with and let our integration wizard take care of the complexities.

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MobileWorxs Forges Strategic Enterprise Mobility Partnership to Offer Solutions for the Archibus Facilities Management User Base in the EMEA Market

Archibus is the leading provider of estate infrastructure and facilities management software applications. Scenarios where enabling enterprise mobility applications to improve remote worker productivity have become a major issue.

This new relationship will enable MobileWorxs to supply the mobility solutions that Perfect Output has pre-built for Archibus users


Read the press release

Learn more about our apps in Facilities Management

5 things to think about when choosing satnav for your enterprise mobility project 3/5

Satnav is everywhere but what should you think about when choosing a product to use in your Enterprise Mobility project. Here are some areas we consider critical:

3. Are the maps from a recognized vendor - can you upgrade them?

• Customers have a choice of using either TeleAtlas or Navteq maps, the world leaders in navigational map data. No other enterprise navigation software provider offers this choice.


• Choices make the difference.


• Map upgrades are optional are offered as an extension of the product. You can take the upgrades when you need them.

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5 things to think about when choosing satnav for your enterprise mobility project 2/5

Satnav is everywhere but what should you think about when choosing a product to use in your Enterprise Mobility project. Here are some areas we consider critical:


2. Does it come bundled with an API and as much help as you need to build it into your application?
In most enterprise mobility applications integrating navigation into the primary application is an important part of the complete solution.
Through the use of the Enterprise Navigator API, ISV partners can easily add GPS navigation to enterprise mobility solutons such as field service and transportation applications.
IT generally only takes a minimal effort to integrate Enterprise navigator and add navigation as a feature to your mobility software.

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5 things to think about when choosing satnav for your enterprise mobility project 1/5

Satnav is everywhere but what should you think about when choosing a product to use in your Enterprise Mobility project. Here are some areas we consider critical:

1. Was it designed to work 'under' a primary application on a Windows Mobile Device?
   

Yes. Enterprise Navigator is designed for use with enterprise mobility applications and offers integration with your application through a bundled C++, C# or COM wrapper based API.

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Enterprise Mobility Field Service 7 Key Benefits.

Going paperless by building apps using our mobility platform adds key benefits and new levels of ROI across your field sales operations whatever your industry:

1. Improve Customer Satisfaction. Improved service levels to customers by providing instant visibility into customer and work order histories, parts availability and delivery schedules.


2. Service Management. Provide instant insight for senior management to facilitate critical field service decision making processes.


3. Service Compliance. Increase data accuracy and ensure compliance with proper field service processes by guiding technicians through best practices.


4. Complete Customer Information. Full access to contact data, account information, work order history, parts pricing, promotions and payment collection while on-site with the customer.


5. Performance Data. Capture work performance data including service time, tasks performed, part numbers, expenses and more.


6. Work Confirmation. Capture digital signatures providing work confirmation.


7. Simplified Integration. With our innovative Integration Wizard, you can integrate with even the most complicated backend systems quickly and easily
   
   

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How Push to Talk can add value to your Enterprise Mobility project

First up - what is Push-to-Talk?

Push to Talk technology provides users with the ability to quickly find one another across a network and engage in a brief communication. PTT is not a replacement for interactive forms of communication using wireless cellular or wired communications, but it is well suited for quick spoken, text or sticky note interactions. PTT is a half-duplex mode like a walkie-talkie where transmission can occur in both directions but not at the same time. The inability to interrupt lends itself to quick exchanges of information, as is the case with the market for business users that need to quickly exchange information and then get on with their business.

Why is this of interest to the Enterprise user? What are the benefits?
Enterprise users tend to invest in durable rugged mobile computers in PDA or Tablet form factors to mobilise their business applications. PTT allows the convergence of another feature onto these portable platforms thus saving further investment cost management and asset management headaches in issuing mobile phones and walkie talkies

What Makes HipVoice such a great solution for Enterprise Users?
HipVoice is aimed at the enterprise user - that is where the majority of our existing clients reside.
HipVoice has been designed from the outset to enhance and leverage both the initial investment in enterprise mobile technology and the ongoing investment in a data network either WLAN or WWAN. HipVoice saves precious time and productivity by letting people communicate instantaneously with just a push of a button. No need to purchase phones walkie-talkies or proprietary devices, all you need to do is load the HipVoice software onto your wireless network and everyone can now have the ability to communicate with one another.

HipVoice is easy to use. You can be up & running in a matter of minutes. It also works in the background while you are using other applications such as a terminal emulation or inventory management or mobile field service. HipVoice currently works on pretty much the entire product line for the leading enterprise mobility companies. HipVoice is compatible with various operating systems.

HipVoice represents the true spirit of convergence. The software is reliable, affordable and user-friendly for workers to instantly speak with colleagues at a touch of a button.
The solution can be fully hosted by us on your behalf or you can acquire the server & client licenses and build it into your own IT Network
HipVoice is applicable to many vertical markets where ad-hoc spoken text or sticky note communication is required.

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Contact us about putting Push to Talk to work in your enterprise mobility project sales@mobileworxs.com

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xTablet T7000 Rugged Tablet PC 3 keyboard options

On our xT7000 tablet we have 3 keyboard options to make inputting data as simple as possible for operators:

1. Windows 7 on screen pop up keyboard


2. Built in numeric/function keypad


3. Plug in QWERTY keyboard

Whilst application designers will always aim to provide field workers with drop down and multiple choice routes for data entry sometimes needs to add a narrative to a record so using a keyboard is unavoidable. Users of rugged tablets are often stuck with using the on screen keyboard when the most ergonomic route may well be a specific numeric keypad, especially in high volume scenarios like Direct Store Delivery. With our integrated numeric backlit and tactile keypad and available full QWERTY users can capture valuable information to ensure better business decisions and provide increased customer service. The integrated keypad is a backlit numeric keypad that includes programmable keys as well as Enter, up / down / left / right navigation, tab, escape,Security, rotate display, function key barcode scan and suspend/power Full Stop! Also included is a built in decimal point/full stop key. No more assigning short cuts from other keys. Very useful where surveying and measurements are being recorded.

Where the user needs to add narrative and would prefer not to use the on screen keyboard our QWERTY keypad attaches to the bottom of the xT7000.

Contact us about putting a rugged tablet pc to work in your enterprise mobility project try one for 15 days sales@mobileworxs.com

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xTablet T7000 Rugged Tablet PC Magnetic Stripe Reader

A Mag Stripe Reader turns the xTablet T7000 into a mobile time and attendance POS and line-busting device. End users in industries such as transportation, retail, hospitality, and entertainment experience greater mobility for the mobile worker and increased customer satisfaction.

• Powered by USB


• Dual and three track capability


• Bi-directional capability

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Enterprise Mobility Field Sales Inventory Merchandising Key Benefits.

Key Benefits for your Field Sales Operations Going paperless by building apps using our mobility platform adds key benefits and new levels of ROI across your field sales operations:

1. Field Sales. Improved service levels to customers by providing instant visibility into a client's account, order status, inventory availability and delivery schedules to help close more business.


2. Sales Management. Provide instant insight to senior sales management to facilitate critical field sales decision making processes.


3. Inventory Visibility. Increase data accuracy and provide better inventory management capabilities through real-time or batch part-level visibility.


4. Customer Satisfaction. Improve your ability to deliver special orders, drive incremental revenue, and provide accurate feedback on inventory, shipping, and delivery schedules on-the-fly.


5. Complete Customer Information. Full contact data, account information, order status, history, accurate product pricing, promotions, inventory, and payment collection.

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Enterprise computing 10 things to think about 10/10

"What happens if I start synching data and my connection gets dropped? Is there any synchronization management built into the solution" If the mobile worker’s connectivity is lost in the middle of synchronizing data, the system tracks where it left off and will begin syncing again from the exact same place when connectivity becomes available again. This feature greatly minimizes transmission costs and optimizes user productivity. Customers can prioritize their sync networks as well as set their sync preferences so the system will begin synching at their preferred times or based on an event within the data collection process. If no network is available at the defined times, the system will keep trying to sync until successful. This process is autonomous with the mobile worker taking no action. And, if the mobile worker is in the middle of collecting data at the time of the scheduled sync, the sync engine runs in the background and does not take over the screen or slow performance. Learn More Book a webinar: sales@mobileworxs.com

Enterprise computing 10 things to think about 9/10

"What features are built into the solution for me to remotely manage my mobile workforce"


The Desktop allows Administrators to send alerts and messages to mobile workers in the field. When the mobile worker reads a message an acknowledgement is immediately sent to the Administrator for tracking purposes. Administrators can also monitor the device battery life, memory, device ID and version of software deployed.

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Enterprise computing 10 things to think about 8/10

"What features are built into the solution for me to remotely manage my mobile workforce"

The MobileFrame Desktop allows Administrators to send alerts and messages to mobile workers in the field. When the mobile worker reads the message an acknowledgement is immediately sent to the Administrator for tracking purposes. Administrators can also monitor the device battery life, memory, device ID and version of software deployed.

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get in touch sales@mobileworxs.com

How to extend the life of your Symbol Motorola MC9000 and MC70 with snap on GPS

Symbol/Motorola's MC70 and MC9000 have been amongst the most popular devices in the enterprise device market many are still in use in a variety of industries

Unlike most contemporary units neither of these had GPS built in.

Our OrbitGPS G3070 and G3090 are cost effective GPS enhancements to legacy deployments on either platform.

These units are ideal where the user is predominantly on foot and not looking to return the unit to a vehicle or desk cradle.

The computer can be charged through the attachment with a standard dock charger.

Contact us for availability. sales@mobileworxs.com

Enterprise computing 10 things to think about 7/10

Do I have the option to lock down the device so my mobile workers can’t inadvertently download viruses, games, etc?

Administrators can completely customize what features the users have access to on their devices. For example, devices can be locked down in Kiosk Mode to prevent users from installing games or applications that IT would then be forced to support.

Administrators can also control the menu access, thereby giving access to only those menu items they deem appropriate.

As the platform is integrated with LDAP and Active Directory, these options can be set individually, for groups or for all mobile workers globally.

Contact us at sales@mobileworxs.com

Enterprise computing 10 things to think about 6/10

"Can my customers have automatic reports emailed to them when the mobile worker completes the job at the customer location? Can the management team also receive automatic email reports so they can manage the activity in the field"

Data collected in the field can be automatically embedded in a PDF report, attached to an email and sent immediately, all with no intervention from the Administrator.
The PDF can embed signatures, photos or sketches that were collected in the application as well.

Business rules can be configured so that the report is automatically emailed out to customers, division managers or anyone who needs to review the data. This feature means that your customers could have an email in their inbox before the mobile worker leaves the site.

Get in touch sales@mobileworxs.com

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Enterprise computing 10 things to think about 5/10

"How does the solution work if there is no internet connectivity"

Because wireless networks are not always available or reliable, our platform is designed to contain all business logic and data on the handheld device, enabling full functionality both online and offline.

When wireless or wired access is available, mobile workers can communicate with the office in real-time. The system can automatically or on command send and receive queued transactions, content and messages via a secure connection. This feature optimises user productivity while minimizing transmission costs.

Get in touch sales@mobileworxs.com

Enterprise computing 10 things to think about 4/10

"How can I integrate the mobile applications with my backend business systems"

The majority of applications deployed today require integration to the customer’s business systems so that mobile workers can access data such as inventory levels, work orders assigned to them, account status, etc.
The Integration Wizard makes this task a very simple process that can be accomplished in minutes instead of the months required by traditional development solutions. It also allows automatic table discovery with point and click integration to any OLEDB or ODBC capable database. Once connected to the external database, the Integration Wizard will create the integration code automatically with no programming required. The wizard even allows the user to schedule how often to retrieve new or changed data in the backend system tables. Once changes are detected, the data is routed to the correct mobile worker with no manual intervention required.

Get in touch sales@mobileworxs.com

Enterprise computing 10 things to think about 3/10

"I have data in tables that is constantly changing, such as work order assignments, inventory levels, etc. How do the mobile workers get this new data"

Our Dynamic Enterprise Data feature allows the customer to define how often updated/changed data is sent out to the field. And, business rules can be defined that tell the system to send this new data to everyone assigned to the project or to only those workers who need to see the specific data. For example, if work orders were assigned to a specific technician the system could be set up to automatically send the data only to that technician.

Get in touch sales@mobileworxs.com

NASCAR Red Bull Racing Team use xTablet T7000 Rugged Tablet PC for Real Time Pit Lane Communication

NASCAR Red Bull Racing Team crew use MobileDemand's xTablet T7000 Rugged Mini Tablet PC to monitor tires, fuel consumption and track timing and scoring to give the team a competitive edge by communicating faster and more efficiently throughout the race weekend.

MobileDemand, a leading Rugged Tablet PC provider is supporting the Red Bull Racing Team, which competes in the NASCAR Sprint Cup Series. MobileDemand has provided the team with its new rugged xTablet T7000 ultra mobile computers.

The devices will be predominately used by the spotter, tire specialist and the gasman to record and compute data. Integrated bar code scanners will assist the tire specialist in organizing the race tires throughout the weekend. Timing and scoring will provide the spotter with information to assist the driver throughout practices and the race.

The Tablet PC will also allow the gasman to provide fuel data to the race engineer in a faster fashion.

NASCAR is a high-tech sport where thousandths of a second separate the winner from the rest of the field. The crews are counting on the MobileDemand Tablet PCs to give them the edge they need to get to the finish line first

Read the Press Release

Contact us about the T7000 and how we can help your Enterprise Mobility

sales@mobileworxs.com

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Enterprise computing 10 things to think about 2/10

A typical question we are asked is can I use a variety of hardware but with the same application? Some users may need a handheld Windows Mobile device and other users want to use tablets or laptops.

What about supporting different hardware manufacturers with different operating systems?

Currently our applications can be deployed to any .NET enabled device such as Windows Mobile, Tablet PC, or Laptops without having to compile code for each device-type or re-compile code when the application changes.
The software recognizes what device it is installed on and will automatically call the correct barcode drivers, imagers, etc. Over time many customers purchase additional hardware as their workforce grows.

Soon we will have a browser based version which will enable users to adopt non .NET devices.

Get in touch sales@mobileworxs.com

Enterprise computing 10 things to think about 1/10

Is your organisation investigating ways to eliminate collecting data on paper for your mobile workforce? If so, there are some important questions to ask the vendors you are evaluating before you make this decision.

Pat Oswalt at MobileFrame will provide some of those questions and includes a description of how a Configurable Mobile Application solution addresses each one.


1. Does the solution allow me to configure applications with no programming required? Will I need to pay the vendor each time I want to make changes to my applications?


MobileFrame’s ease of use means that no custom programming is required to create applications custom tailored to your organization's needs. Because business is dynamic, most
companies need to make changes to their applications as their business evolves. Our solution allows customers to simply open the application in the Task Library, make the changes and deploy them to the field without writing a single line of programming code or paying us for each change.



Get in touch sales@mobileworxs.com