Thursday, 14 April 2011

Enterprise Mobility Field Service 7 Key Benefits.

Going paperless by building apps using our mobility platform adds key benefits and new levels of ROI across your field sales operations whatever your industry:



  1. Improve Customer Satisfaction. Improved service levels to customers by providing instant visibility into customer and work order histories, parts availability and delivery schedules.

  2. Service Management. Provide instant insight for senior management to facilitate critical field service decision making processes.

  3. Service Compliance. Increase data accuracy and ensure compliance with proper field service processes by guiding technicians through best practices.

  4. Complete Customer Information. Full access to contact data, account information, work order history, parts pricing, promotions and payment collection while on-site with the customer.

  5. Performance Data. Capture work performance data including service time, tasks performed, part numbers, expenses and more.

  6. Work Confirmation. Capture digital signatures providing work confirmation.

  7. Simplified Integration. With our innovative Integration Wizard, you can integrate with even the most complicated backend systems quickly and easily

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