How?
Simple, With $7,500,000 more money in the bank — a direct result of deploying MobileFrame to their 300 field technicians!
US based Miller Pipeline Corporation is one of the nation’s premier natural gas distribution, transmission pipeline and utility contractors. They provide a comprehensive range of pipeline contracting and rehabilitation services for natural gas, liquids, water and wastewater pipelines and specialty products and services for the industrial and telecommunication industries.
The invoicing process is now totally paperless with selected large customers. MobileFrame has provided Miller customers the capability to view all daily work activity. Miller’s business and customer requirements change quickly and MobileFrame with its “rapid application deployment” allows Miller to provide the field with the required infrastructure. Productivity has been greatly enhanced across Miller’s operations:
The mobile workers have seen 25% efficiency gains through elimination of paperwork. Most importantly, Mobileframe has allowed Miller to integrate the intelligence at point of field data entry that has eliminated 95% of errors due to inability to read hand writing, missing data, wet and smeared forms, inaccurate data, missing paperwork, etc.
Complete end-to-end electronic data integration has eliminated the biggest bottleneck. Prior to MobileFrame, Administration had to match up completed forms from the field with time cards, and then enter everything manually. The system has reduced the data entry, invoicing and job cost time burdens by 90%.
Accuracy of data was a major issue before, but the accuracy is 100% perfect now. Customers are very pleased and complimentary with the billing accuracy.
Prior to implementation invoicing was terribly delayed. Now Miller is able to invoice weekly upon job completion. Miller is billing a minimum of one week early with the obviously cash flow improvements.
Together, Miller Pipeline states that these benefits have equated to $7,500,000 to the bottom-line — now that’s something worth celebrating!
“One of the strategic initiatives developed by the executive management team is “lean construction” to drive productivity, said Dennis Norman, V.P. of Corporate Performance at Miller Pipeline. We believe by eliminating many daily obstacles that create unproductive labor hours will provide an even greater value proposition for our customers and employees. The platform has enabled us to capture real-time payroll hours, contract hours, invoicing data, job cost data, and all relevant information required to run our operation. In addition, the system provides immediate “Key performance indicators” and “Productivity Feedback” to the field foremen. This “scoreboard” provides Miller invaluable real-time information.”
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