Enterprise Mobility Field Service 7 Key Benefits.

Going paperless by building apps using our mobility platform adds key benefits and new levels of ROI across your field sales operations whatever your industry:

1. Improve Customer Satisfaction. Improved service levels to customers by providing instant visibility into customer and work order histories, parts availability and delivery schedules.


2. Service Management. Provide instant insight for senior management to facilitate critical field service decision making processes.


3. Service Compliance. Increase data accuracy and ensure compliance with proper field service processes by guiding technicians through best practices.


4. Complete Customer Information. Full access to contact data, account information, work order history, parts pricing, promotions and payment collection while on-site with the customer.


5. Performance Data. Capture work performance data including service time, tasks performed, part numbers, expenses and more.


6. Work Confirmation. Capture digital signatures providing work confirmation.


7. Simplified Integration. With our innovative Integration Wizard, you can integrate with even the most complicated backend systems quickly and easily
   
   

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How Push to Talk can add value to your Enterprise Mobility project

First up - what is Push-to-Talk?

Push to Talk technology provides users with the ability to quickly find one another across a network and engage in a brief communication. PTT is not a replacement for interactive forms of communication using wireless cellular or wired communications, but it is well suited for quick spoken, text or sticky note interactions. PTT is a half-duplex mode like a walkie-talkie where transmission can occur in both directions but not at the same time. The inability to interrupt lends itself to quick exchanges of information, as is the case with the market for business users that need to quickly exchange information and then get on with their business.

Why is this of interest to the Enterprise user? What are the benefits?
Enterprise users tend to invest in durable rugged mobile computers in PDA or Tablet form factors to mobilise their business applications. PTT allows the convergence of another feature onto these portable platforms thus saving further investment cost management and asset management headaches in issuing mobile phones and walkie talkies

What Makes HipVoice such a great solution for Enterprise Users?
HipVoice is aimed at the enterprise user - that is where the majority of our existing clients reside.
HipVoice has been designed from the outset to enhance and leverage both the initial investment in enterprise mobile technology and the ongoing investment in a data network either WLAN or WWAN. HipVoice saves precious time and productivity by letting people communicate instantaneously with just a push of a button. No need to purchase phones walkie-talkies or proprietary devices, all you need to do is load the HipVoice software onto your wireless network and everyone can now have the ability to communicate with one another.

HipVoice is easy to use. You can be up & running in a matter of minutes. It also works in the background while you are using other applications such as a terminal emulation or inventory management or mobile field service. HipVoice currently works on pretty much the entire product line for the leading enterprise mobility companies. HipVoice is compatible with various operating systems.

HipVoice represents the true spirit of convergence. The software is reliable, affordable and user-friendly for workers to instantly speak with colleagues at a touch of a button.
The solution can be fully hosted by us on your behalf or you can acquire the server & client licenses and build it into your own IT Network
HipVoice is applicable to many vertical markets where ad-hoc spoken text or sticky note communication is required.

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xTablet T7000 Rugged Tablet PC 3 keyboard options

On our xT7000 tablet we have 3 keyboard options to make inputting data as simple as possible for operators:

1. Windows 7 on screen pop up keyboard


2. Built in numeric/function keypad


3. Plug in QWERTY keyboard

Whilst application designers will always aim to provide field workers with drop down and multiple choice routes for data entry sometimes needs to add a narrative to a record so using a keyboard is unavoidable. Users of rugged tablets are often stuck with using the on screen keyboard when the most ergonomic route may well be a specific numeric keypad, especially in high volume scenarios like Direct Store Delivery. With our integrated numeric backlit and tactile keypad and available full QWERTY users can capture valuable information to ensure better business decisions and provide increased customer service. The integrated keypad is a backlit numeric keypad that includes programmable keys as well as Enter, up / down / left / right navigation, tab, escape,Security, rotate display, function key barcode scan and suspend/power Full Stop! Also included is a built in decimal point/full stop key. No more assigning short cuts from other keys. Very useful where surveying and measurements are being recorded.

Where the user needs to add narrative and would prefer not to use the on screen keyboard our QWERTY keypad attaches to the bottom of the xT7000.

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xTablet T7000 Rugged Tablet PC Magnetic Stripe Reader

A Mag Stripe Reader turns the xTablet T7000 into a mobile time and attendance POS and line-busting device. End users in industries such as transportation, retail, hospitality, and entertainment experience greater mobility for the mobile worker and increased customer satisfaction.

• Powered by USB


• Dual and three track capability


• Bi-directional capability

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Enterprise Mobility Field Sales Inventory Merchandising Key Benefits.

Key Benefits for your Field Sales Operations Going paperless by building apps using our mobility platform adds key benefits and new levels of ROI across your field sales operations:

1. Field Sales. Improved service levels to customers by providing instant visibility into a client's account, order status, inventory availability and delivery schedules to help close more business.


2. Sales Management. Provide instant insight to senior sales management to facilitate critical field sales decision making processes.


3. Inventory Visibility. Increase data accuracy and provide better inventory management capabilities through real-time or batch part-level visibility.


4. Customer Satisfaction. Improve your ability to deliver special orders, drive incremental revenue, and provide accurate feedback on inventory, shipping, and delivery schedules on-the-fly.


5. Complete Customer Information. Full contact data, account information, order status, history, accurate product pricing, promotions, inventory, and payment collection.

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